Privacy Policy

Isabella Wiles takes your privacy seriously. This Privacy Policy explains what personal data we collect when you use isabellawiles.com, how we use it, and your rights in relation to it. This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The data controller for this website is Isabella Wiles, a sole trader based in the North-East of England. If you have any questions about how your data is used, please contact us through the website.

2. What Data We Collect

Depending on how you use this website, we may collect the following types of personal data:

  • Contact information such as your name and email address, if you subscribe to the newsletter.

  • Usage data such as pages visited, time spent on the site, referring URLs, and browser/device type, collected anonymously via cookies.

  • Any information you voluntarily submit through contact forms or social media interactions.

 

3. How We Use Your Data

We use your personal data for the following purposes:

  • To send you the Isabella Wiles newsletter and related communications (only if you have subscribed).

  • To analyse website traffic and improve the performance and content of the site.

  • To respond to any enquiries or messages you send us.

We will never sell your personal data to third parties.

 

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: when you subscribe to the newsletter or accept cookies.

  • Legitimate interests: for website analytics to understand how visitors use the site and to improve it.

5. Cookies

This website uses cookies to analyse traffic and improve your browsing experience. By continuing to use the site and accepting the cookie notice, you consent to our use of cookies. A cookie is a small text file stored on your device. We use the following types of cookies:

  • Analytics cookies: to understand how visitors interact with the site (e.g. pages viewed, time on site). Data is aggregated and anonymous.

  • Functionality cookies: to remember your preferences and improve your experience.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of this website. For more information about cookies, visit www.allaboutcookies.org.

6. Third-Party Services

This website uses the following third-party services which may process your data under their own privacy policies:

  • BookFunnel: manages newsletter subscriptions and free ebook delivery.

  • WordPress / Website hosting provider: hosts and powers this website.

  • Website analytics tools (as applicable): collect anonymised usage data.

  • Social media platforms (Instagram, Facebook, etc.): if you engage with Isabella through these platforms, those platforms’ own privacy policies apply.

7. How Long We Keep Your Data

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Newsletter subscriber data is retained until you unsubscribe. Website analytics data is typically retained for up to 26 months.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • The right to access the personal data we hold about you.

  • The right to have inaccurate data corrected.

  • The right to request deletion of your data (“right to be forgotten”).

  • The right to withdraw consent at any time (e.g. by unsubscribing from the newsletter).

  • The right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe your data is being misused.

To exercise any of these rights, please contact us via the website.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of data transmitted to us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date at the top. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us through data-contact@isabellawiles.com.